Clinlab Services Company (“Clinlab,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, contact us, or use our services.

We may collect personal information that you voluntarily provide when you contact us, request services, or conduct business with us. This may include:

• Name
• Email address
• Phone number
• Mailing address
• Employer or company name
• Service request or project details
• Billing or payment information related to purchases

We may also collect limited technical information automatically when you visit our website, such as:

• IP address
• Browser type
• Pages visited
• Access times

This information helps us maintain the functionality and security of our website.

We use personal information to:

• Provide pipette calibration, cleaning, repair, and related laboratory services
• Respond to service inquiries or quote requests
• Process transactions and maintain customer records
• Communicate about service appointments or updates
• Improve our services and website functionality
• Maintain the security of our systems and business operations
  

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. Cookies help us understand how visitors interact with the site and allow certain website features to function properly.

You can adjust your browser settings to refuse cookies if you prefer.

Clinlab Services Company does not sell your personal information.

We may share personal information with trusted service providers who assist with business operations such as:

• Payment processing
• Website hosting
• Email or communication services

These providers may only use your information to perform services on our behalf.

We may also disclose information if required by law or when necessary to protect our legal rights, safety, or property.

We implement reasonable administrative and technical safeguards to protect personal information from unauthorized access, disclosure, or misuse. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

If you are a California resident, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

These rights may include:

Right to Know
You may request information about the categories and specific pieces of personal information we have collected about you.

Right to Delete
You may request that we delete personal information we have collected from you, subject to certain legal exceptions.

Right to Correct
You may request correction of inaccurate personal information.

Right to Limit Use of Sensitive Information
Where applicable, you may request limits on the use of sensitive personal information.

Right to Opt Out of Sale or Sharing
Clinlab Services Company does not sell or share personal information for advertising purposes.

Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.

To request access to, correction of, or deletion of your personal information, please contact us:

Clinlab Services Company
Attn: Privacy Request
457 W. Allen Avenue, Suite 110
San Dimas, CA 91733

Phone: 909-599-4216

Email: Clinlabservices2@gmail.com

We may need to verify your identity before fulfilling certain requests.